Do I Need to Use My Real Name?

We understand some customers would rather not use their real name for privacy reasons, and that’s theoretically ok with us – privacy is good.

However, this can make for problems in some situations:

• If your mailbox is full, the package is too large or any other reason and you’re left a ‘pick it up from the local post office’ notice for whatever reason, they usually require ID to know they’re handing over the package to the right person. If you don’t have an ID for “John Doe” to whom it was addressed, you’re probably going to have a hard time.
• It’s unlikely, but if you live in a very small town (where everybody knows your name) – the carrier might know that “Charlie Brown” doesn’t live at your address and assume there’s been a mistake.

So – it’s ‘allowed’ by us at Phiend, but not recommended. If your order is not delivered because of a fake name it’s on you – and no refund or replacement will be issued.